
Synaptic | 2021 – 2026:
Synaptic's core offering is a startup discovery platform for VCs and PEs. I started out as a Product Design Intern, then after a few rungs up the ladder, became a Senior Product Designer, and finally a Product Owner (which means I had responsibilities of both a full-fledged Product Manager and Designer).
By the end, I owned product strategy, quarterly roadmaps and execution, and led a cross-functional team of 11 (Design, Frontend, Backend, QA).
- Led the beta launch of the Synaptic MCP server, allowing customers to access Synaptic data via their preferred AI applications like Claude, ChatGPT, etc. This new distribution channel ensured $1M+ ARR retention from top-tier VC firms.
- Designed & led the release of Company Screener 2.0, building it around natural language chat and advanced filters. This new version got to 65% preferred adoption within 6 months of release.
- Led the release of business overview fields for companies, allowing users to better understand a company's offerings and market positioning.
- Conceptualized and shipped a new company search model which improved result accuracy by 21 percentage points over the previous model (77% -> 98%, P@Top100). Read more
- Led the design and delivery of an improved company onboarding pipeline, which increased processing speed by 30x and saved $400K in operating costs. Read more
- Designed a new mobile companion app extending Synaptic's web application, achieving ~30% customer adoption within 6 months of release. App Store Play Store
- Designed reusable chart components for complex data visualizations on the Synaptic mobile app; published the library on Figma community, reaching 6,000+ users. Component library
- Designed an improved authentication system supporting email/password, magic link 2FA, SAML and OAuth (Google, Okta, Microsoft). Over 300+ organizations eventually used this system.
